About Us
For over 50 years The Jay Companies has specialized in fine and casual dinnerware, crystal stemware and giftware, table charger plates and decorative accessories. Quality and fashion have been the hallmark of the Jay brand for over half a century.
Founded in the early 1950’s by Paul and Erna Jay, The Company began doing business in Italy, Portugal and Spain. The Jay Companies has since added the Czech Republic and Turkey to its list of European sources as well as product from the Fareast.
Our ability to manufacture all items in very large quantities presents us the unique opportunity of bringing designer products to our customers at extraordinary pricing.
Always mindful of ever changing styles, Jay’s design team pays great attention to the latest trends and fashions. The company’s quality control department pays careful attention to both product and packaging ensuring customer satisfaction.
Contact
Corporate Headquarters
41 Madison Avenue
New York, NY 10010
Toll Free: 855-686-8197
info@jaycompanies.comPolicies
DELIVERY, TAX AND SHIPPING INFORMATION
DELIVERY INFORMATION
STANDARD: Normal delivery time for shipments to the 48 continental U.S. states is 5-7 business days via ground service. Please allow us 3-4 days to process your order before shipping.
EXPRESS: Priority handling is available for an additional charge. U.S. deliveries only. Express delivery requires a street address – no P.O. boxes. This is only for items that are currently in stock!!!
STATE AND LOCAL TAX INFORMATION
No taxes for wholesale orders.
SHIPPING AND HANDLING CHARGES
Shipping is calculated based on the bulk of the order.
RETURN POLICY
If there are any damages, please get back to us within 7 days of your shipment arriving, and we will take care of it.
Refunds are available when the original invoice accompanies the return of items with their original packaging and in a new, unused condition. Should you wish to return an item, please contact us through our “Contact Us” form and we will be happy to give you proper instructions. Shipping and handling and return postage charges will be refunded only if the return is a result of an error on our part.
Our primary goal is to create an easygoing, and smooth shopping experience for you. We hope that your purchasing experience is smooth throughout the entire process. If there are any questions or concerns please reach out to EC Birnbaum either via email at ecbirnbaum@jayimport.com or via phone at 212-683-2727 EXT.311 and you will receive an answer within 48 hours.
