You can initiate a return for most new and unopened items within 30 days of delivery for a full refund. You must return items in new or unused condition with all original materials included with the shipment. We must receive your returned items at our processing facility within 45 days of delivery. We inspect all returned items and award a partial refund for opened or used products. If the return is a result of our error or defective product, we will refund the full cost of the merchandise and shipping charges.
STANDARD: Normal delivery time for shipments to the 48 continental U.S. states is 5-7 business days via ground service. Please allow us 3-4 days to process your order before shipping.
EXPRESS: Priority handling is available for U.S. deliveries only at an additional charge, and it must be handled over the phone at the number listed below. All deliveries require a street address – no P.O. boxes. This is only for items that are currently in stock!!!
SHIPPING AND HANDLING CHARGES
Shipping is calculated based on the bulk of the order.
Our primary goal is to create a smooth shopping experience for you. If there are any questions or concerns please reach out to EC Birnbaum via email at firstname.lastname@example.org or phone at 212-683-2727 EXT.311 and you will receive an answer within 48 hours.
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